Tidio vs Crisp
Quick verdict
As of 2026-08-12, Tidio is the cheaper live chat tool, starting at $24.17/mo versus Crisp at $45/mo. That's $20.83/mo less on the entry option. Both offer a free plan. Tidio has 3 priced options; Crisp has 3 priced options. Figures come from our maintained, dated dataset, not a paid placement.
Tidio starts at $24.17/mo and has a free plan. Crisp starts at $45/mo and has a free plan.
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2 of 6 live chat tools include a free plan.
| Tidio | Crisp | |
|---|---|---|
| Starts at | $24.17/mo | $45/mo |
| Free plan | ✓ | ✓ |
| Priced options | 3 | 3 |
| Pricing model | tiered | tiered |
| Automation | ✓ | ✓ |
| Visit site | Visit site → | Visit site → |
Sources: tidio.com/pricing, verified · crisp.chat/en/pricing, verified
Tidio — pros & cons
Pros
Cons
Crisp — pros & cons
Pros
Cons
Frequently asked questions
Is Tidio or Crisp cheaper?
Tidio is cheaper to start. Tidio begins at $24.17/mo and Crisp at $45/mo, a gap of $20.83/mo. Both usually bill less on an annual plan, so weigh yearly pricing before deciding. Every figure comes straight from our maintained, dated dataset, verified on 2026-08-12.
Does Tidio or Crisp have a free plan?
Tidio has a free plan and Crisp has a free plan. Both let you start for free, so you can trial each before paying for higher limits. Every figure comes straight from our maintained, dated dataset, verified on 2026-08-12. We source it from each vendor's own pricing page, not a paid placement.
Which has more features, Tidio or Crisp?
Tidio supports 1 of the 2 features we compare on this page and Crisp supports 1, so the two are evenly matched on breadth. Choose on the specific capabilities — automation or landing pages — that matter most for the support features your agents need.
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